Donor Engagement
Donor and funder visibility in real time.
- Impact reporting and stewardship dashboards
- Portals and communications that build trust
- Verified field evidence from Volley Mirage, delivered into Salesforce
Services
Salesforce delivery with decision science built in.
Volley pairs Salesforce delivery with decision science for mission-driven, high-stakes organizations: grantmakers, denominations, global ministries and corporate giving programs. We meet you where you are, without requiring a large in-house development team.
Three long-term needs
What we are hired to do.
Project Prioritization
Defensible decisions about where money and people go.
- Due-diligence workflows and weighted scoring
- Approval tiers and grant-cycle management
- Portfolio dashboards for defensible decisions
Program Operations
Day-to-day workflows your staff actually use.
- Administration, releases and data health
- Documentation and training for continuity
- Flexible capacity: ongoing support plus scoped enhancements
Operating model
Years, not projects.
The same model sits behind every long-term Volley engagement. Salesforce ships three major releases every year; a long-term partner keeps you ahead of them, not chasing them.
- Alongside your admin
- We extend your team rather than replace it, and we leave it stronger.
- Steady cadence, direct access
- A standing check-in, one shared backlog and direct lines to the people doing the work.
- Documentation is continuity
- A living knowledge base and user guides, so a staff change never becomes a crisis.
- Flexible capacity
- Ongoing support, with larger enhancements scoped as projects when you need them.
A typical first 90 days
Stabilize, establish the rhythm, look ahead.
Days 1-30
Stabilize and learn
Org audit, quick fixes for what is fragile, and interviews with the people who make the decisions.
Days 31-60
Establish the rhythm
Standing check-ins, a shared backlog, release readiness and the first knowledge-base pages.
Days 61-90
Look ahead
A roadmap ranked with weighted criteria you agreed on first, so the next plays are defensible.
The Salesforce practice
Architecture, Administration, Analytics, AI.
Nonprofit Cloud and NPSP, Grantmaking, Experience Cloud portals, Tableau and Tableau Pulse, Agentforce, and Skuid by Nintex. Delivery is accelerated by Volley Kindling, our AI-native development framework.
Architecture
Data models, integrations and security designed for the decisions you need to make, not just the records you keep.
Administration
Senior Salesforce administrators alongside your team, on a steady cadence with a shared backlog.
Analytics
Tableau and Salesforce reporting that answers your question, with plan-versus-actual visibility.
AI
Agentforce and Volley Kindling, applied with a human in the loop and decisions you can explain.